You may need to clean your Palette 2™'s ingoing drive gears if filament is slipping when loading or creating splices.
- Turn Palette 2 off and remove the top lid by gently lifting from the sides.
- Remove the plate covering the 4 ingoing drives by loosening the five thumbscrews.
- Once removed, you'll have access to the 4 ingoing drive gears. We suggest using a wire brush to scrape the drive gears or to run tweezers along the groves, removing any residue or filament buildup. Compressed air will also help to clear any additional debris.
- Warning: while working with the ingoing gears with the top plate off, please watch for pinch points) If you need to rotate the drive gear while cleaning, you can power on your Palette 2 and use Jog mode to rotate the gears.
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